FAQ

Have a question about your Calmy ring? Find answers about choosing your size, using your ring, caring for it and managing your order.

Still need help? Contact our team.

About our rings

What is a Calmy spinner ring?

A spinner ring is a ring with a moving part you can turn with your fingers. It gives your hands something to do while looking like an everyday piece of jewelry.

How do I use my ring?

Wear the ring on a finger that feels comfortable, then gently turn the moving part with your thumb or another finger. The movement depends on the design, so check your ring's product page for details.

What can I use a spinner ring for?

You can use it whenever you want to keep your hands occupied, such as while working, studying, traveling or taking a quiet break. Some people enjoy making it part of their daily wind-down routine.

Do all Calmy rings move in the same way?

Different designs can have different moving parts. Check the photos, videos and description on each product page to see how that ring works.

What are Calmy rings made of?

Our rings are made from durable stainless steel and designed for everyday wear. Available finishes vary by product.

A few designs are made from other materials, and the name of each ring tells you which one you are looking at, so check the product page for the design you are choosing.

Which colors can I choose?

Available finishes are shown on each product page. Choose your preferred color before adding the ring to your cart, as the options can vary by design.

Can I buy a Calmy ring as a gift?

Yes. Choose a style you think they will enjoy and check the size guide before ordering. If you do not know their size, take a look at our adjustable designs and their listed fit range.

Sizing & fit

How do I find my ring size?

Measure the inside diameter of a ring that already fits you, or measure the circumference of your finger using a strip of paper. Compare the measurement in millimeters with our size guide.

Measure toward the end of the day, when fingers tend to be at their largest, and make sure the ring can pass comfortably over your knuckle.

View size guide

What if I am between sizes?

If your measurement falls between two sizes, choose the larger size. The ring should feel secure without pinching and slide over your knuckle comfortably.

If you are unsure, contact us with your measurement and the ring you are considering.

Are your rings adjustable?

Some designs are adjustable, while others come in fixed sizes. The product page shows which type you are choosing.

Adjustable rings have an open band and are not tied to a numbered size. The band can be eased open or closed gently by hand to adjust the fit, so check the listed fit range and adjust gently.

Which finger should I wear my ring on?

Choose a finger where the ring fits comfortably and you can easily reach the moving part. Many people find their index or middle finger convenient, but the best choice is the one that feels natural to you.

Shipping & orders

How long does delivery take?

Estimated U.S. delivery is 7–10 business days. Business days do not include weekends or public holidays.

Tracking is provided by email once your order ships.

View shipping information

How can I track my order?

Once your order ships, you will receive an email with tracking details. You can also visit our Track My Order page to check the latest available updates.

What should I do if my order is delayed?

Check your tracking link for the latest update. If your order has passed the estimated delivery window or the tracking information seems incorrect, contact our team with your order number so we can help.

Can I change my shipping address?

Contact us as soon as possible with your order number and the correct address. We will check whether the address can still be updated. Changes may not be possible once the order has been processed or shipped.

Returns & exchanges

Can I return my ring?

You can request a return within 30 days of delivery. Returned items should be unused and unworn, and returned in their original packaging where reasonably possible.

To start a return, contact our team with your order number and we will reply by email with the next steps. The full policy is on our Shipping & Returns page.

What if I ordered the wrong size?

Contact our team with your order number, the ring you ordered and the size you need. We will explain the available return or exchange options under our current policy.

Who pays for return shipping?

For standard returns, including a change of mind or the wrong size, return shipping is paid by the customer.

If an item arrives damaged, defective or incorrect, or the issue is caused by our error, Calmy covers the reasonable replacement or return shipping cost.

What if my ring arrives damaged or incorrect?

Contact our team with your order number and clear photos of the item and the issue. We will review the details and help arrange the appropriate next step.

When will I receive my refund?

Once your return is agreed, we will confirm the next steps by email.

For an update on a particular refund, contact our team with your order number and we will check it for you.

Caring for your ring

How should I clean my ring?

Gently wipe your ring with a soft cloth after wearing it. Avoid abrasive cleaners and harsh chemicals. Follow any additional care instructions listed for your specific design.

Can I wear my ring in the shower or while swimming?

We recommend removing your ring before showering or swimming. Avoid prolonged contact with water, perfume, lotions and cleaning products to help protect its finish and moving parts.

Can I wear my ring while exercising?

Remove your ring before exercising, lifting weights or doing activities that could put pressure on it. This helps protect both your fingers and the ring.

How should I store my ring?

Store your ring in a dry place when you are not wearing it. Keep it separate from other jewelry where possible to reduce scratches.

What should I do if the moving part feels stiff?

Check for visible dirt around the moving part and gently wipe it with a soft cloth. Do not force the mechanism or add oils or chemicals. If it still does not move normally, contact our team for help.

Did not find what you were looking for? Contact our team.